Support 
Partner ACS Button programming
Change "Auto Attendant Greeting" on Partner
Voice Mail VS
Change "Auto Attendant
Greeting" on Partner Messaging
If in doubt, press your "Voice Mail" button and the
voice mail lady will say "Welcome to...."
Please find below a few of the most common button programming sequences.
1. Label the button
2. Press the "Feature" button, then 00 (zero, zero).
3. Press the button you wish to program
4. Input the desired feature code below:
a. V-mail.........................................Left intercom button, 777
b. Direct to V-mail...................... "Feature",14
c. Do not disturb......................... "Feature", 01
d. Outside speed dial............... Dial the number (don't forget 1 and area code if necessary)
e. Inside intercom speed dial.. Left intercom button, *, extension number ( Omit the star * for no voice announce)
f. Last number redial............... "Feature", 05
g. To program another button go back to step 3 above.
5. Press "Feature" 00 (zero, zero) again when finished.
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To change the main auto-attendant
greeting on Partner Mail:
Please note that these instructions are for "Partner Mail" or "Merlin Mail",
and not "Messaging".
Login to Administrators Mailbox
Press V-mail button or dial 777
Enter mailbox number 99 #
Enter password XXXX #
After logging in...
The voice mail lady will list a couple of options.
1. Press 9 (non-spoken option)
2. The voice mail lady will list a variety of options.
3. Press 3 for "Auto Attendant"
4. Select auto-attendant number 1 (if requested)
5. Select 1 for day menu (or 2 for night)
6. Select 6 to modify
7. Press * # to bypass "selector codes" DO NOT MODIFY ANY SELECTOR CODES!
8. Select 1 to record the greeting
9. Record greeting, press 1 when finished, follow instructions to listen or re-record
10. Press * # when finished (Very
important, will not save if you don't approve it)
11. Repeat steps 5-10 for night greeting
To Add, Delete, or Modify a Mailbox
1. Login to Administrators Mailbox
2. Press V-mail button or dial 777
3. Enter mailbox number 99 #
4. Enter password XXXX #
5. Press 9 (non-spoken option)
6. The voicemail will list a variety of options.
7. Select 4 for mailboxes
8. The voicemail will then tell you how many mailboxes are available
9. Enter the mailbox number you wish to add and the # sign
10. Press 4 to create
Or if the mailbox exists...
12. Press * 3 to delete then 9 to confirm
13. or 3 to reinitialize the password
14. or to 4 reinitialize the mailbox
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To change the main auto-attendant
greeting on Partner Messaging:
Please note that these instructions are for "Partner
Messaging" or "Merlin Mail", and not "Partner MAil".
Login to Administrators Mailbox
Press V-mail button or dial 777
Enter mailbox number 0 #
Enter password XXXX #
Afterlogging in...
The voice mail lady will list a couple of options.
1. Press 9 (non-spoken option)
2. The voice mail lady will list a variety of options.
3. Press 3 for "Auto Attendant"
4. Select auto-attendant number 1 (if requested)
5. Select 1 for day menu (or 2 for night)
6. Select 6 to modify
7. Press * # to bypass " selector codes" DO NOT MODIFY ANY SELECTOR CODES!
8. Select 1 to record the greeting
9. Record greeting, press 1 when finished, follow instructions to listen or re-record
10. Press * # when finished (Very
important, will not save if you don't approve it)
11. Repeat steps 5-10 for night greeting
To Add, Delete, or Modify a Mailbox
1. Login to administrators mailbox
2. Press V-mail button or dial 777
3. Enter mailbox number 0 #
4. Enter password XXXX #
5. Press 9 (non-spoken option)
6. The voicemail will list a variety of options.
7. Select 2 for mailboxes
8. The voicemail will then tell you how many mailboxes are available
9. Enter the mailbox number you wish to add and the # sign
10. Press 4 to create
11. Or if the mailbox exists
12. Press * 3 to delete then 9 to confirm
13. or 3 to reinitialize the password
14. or to 4 reinitialize the mailbox
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